Performing
          legal services below the standard of care can result in liability for
          professional negligence. We are not responsible for every little
          mistake, but we must perform with the same degree of knowledge, skill
          and ability as other lawyers similarly situated. We need to keep
          abreast of information and laws that are available through standard
          research. Smith v. Lewis (1975) 13 Cal. 3d 349. 
          "Standard research" now includes familiarity
          with the Gramm-Leach-Bliley Act ("the Act"). Effective July 1,
          2001, it requires "financial institutions" to provide notice to
          their customers (clients) regarding their policies for the
          dissemination of financial information. For some bizarre reason,
          certain lawyers are deemed to be "financial institutions." (OK, so
          your kids thought you were a financial institution, but we parents
          know it isn't true.) Nevertheless, if you are involved in real
          estate closings, tax and estate planning, securities, insurance, debt
          collection services, personal bankruptcy, employee compensation
          planning and domestic relations, you need to review the Act to see if
          it applies to your clients or you! 
          Go to LACBA.org for almost everything involving
          the Act, including form "notices" and hypertext links explaining
          the law's ironic application to lawyers. Obviously, requiring
          lawyers, the gatekeepers of privacy, to notify clients regarding
          disclosures, in light of the duty of confidentiality, is slightly
          nuts. Future compliance can be in your fee agreements (yes, another
          clause).  The ABA is
          seeking a waiver for the legal profession. Note that each violation
          can cost $10,000, a mere pittance for a true "financial
          institution." 
          Lots of information about the Act can be found in
          the Federal Register, a document that in the near future may only be
          published online. Some-time in the distant future, it is possible that
          most of our research will be conducted online. "As technology and
          resources develop, the minimum knowledge and preparation required of
          lawyers develops as well." McNa-mara v. United States, (E.D.Va.1994)
          867 F. Supp. 369, 374, fn.3, revd. and remd. 
          Judges are surfing the internet, many class
          actions have homepages, and class notices are being sent on-line. Our
          clients are far more sophisticated as a result of the information
          superhighway. They seem to know everything. Online research, once
          thought to be exorbitantly expensive, is now often free. Many
          regulations, laws and documents are online and in the public domain.
          Someday, it may be necessary to obtain client consent to use hard
          copy, or "books," to engage in research, since a traditional law
          library is becoming a luxury. 
          Sorry, but the internet isn't just about
          finding Moby or Debussy, or ego surfing (looking yourself up) on "Google."
          It is possible that the availability of information, from researching
          opposing counsel in membership records at calbar.org or
          dailyjournal.com, to pending legislation, to current case law, to
          patents, etc., may someday have an impact on the definition of
          "reasonable research," maybe even the standard of care (way down
          the road). But, that can wait until tomorrow. Today, I need to find a
          new peer-to-peer platform to compensate for the demise of Napster,
          unless those feisty entertainment lawyers get there first.  |